Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jiliph6 ("jiliph6," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the jiliph6 online casino platform, website, mobile interface, and all associated services (collectively, the "Platform").

jiliph6 is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations. By using the jiliph6 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail to the extent of the inconsistency.

2 Information We Collect

jiliph6 collects several categories of personal information to provide, maintain, and improve our services. The types of information we collect include:

2.1 Information You Provide Directly

When you register an account on the jiliph6 Platform, you provide us with the following information:

• Personal Identification Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (as required for KYC verification)
• Contact Information: Email address, mobile phone number, and residential address
• Account Credentials: Username, password, and security questions/answers
• Financial Information: Payment method details (GCash number, PayMaya account, bank account information), transaction history, deposit and withdrawal records
• Verification Documents: Copies of government-issued IDs (passport, driver's license, national ID), proof of address documents, and selfie photos for identity verification

2.2 Information Collected Automatically

When you access or use the jiliph6 Platform, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage Data: Pages visited, games played, time spent on the Platform, click patterns, and navigation paths
• Log Data: IP address, access times, referring URLs, and error logs
• Location Data: Approximate geographic location derived from your IP address (we do not collect precise GPS location data)
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 7 for details)

2.3 Information from Third Parties

In certain circumstances, jiliph6 may receive information about you from third-party sources, including:

• Payment processors (GCash, PayMaya, banks) to verify and process transactions
• Identity verification services to confirm your identity and prevent fraud
• Game providers to track gameplay and ensure fair play
• Marketing partners (only if you have consented to receive marketing communications)

3 How We Use Your Information

jiliph6 uses the personal information we collect for the following purposes:

3.1 Account Management and Service Delivery

• To create and maintain your jiliph6 account
• To verify your identity and age (21+ requirement)
• To process deposits, withdrawals, and other financial transactions
• To provide access to games and platform features
• To track your gameplay, betting history, and account balance
• To manage bonuses, promotions, and loyalty rewards

3.2 Legal and Regulatory Compliance

• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• To prevent fraud, money laundering, and other illegal activities
• To respond to legal requests, court orders, and regulatory inquiries
• To enforce our Terms and Conditions and other policies
• To maintain records as required by Philippine gaming and financial regulations

3.3 Platform Improvement and Personalization

• To analyze usage patterns and improve the jiliph6 Platform
• To personalize your experience and recommend games based on your preferences
• To conduct research and develop new features and services
• To troubleshoot technical issues and optimize platform performance

3.4 Communication and Marketing

• To send you account-related notifications (transaction confirmations, security alerts, policy updates)
• To provide customer support and respond to your inquiries
• To send promotional offers, bonuses, and marketing communications (only if you have opted in)
• To conduct surveys and gather feedback to improve our services

4 Legal Basis for Processing

jiliph6 processes your personal information based on the following legal grounds under the Data Privacy Act of 2012:

• Consent: You have provided explicit consent for us to process your personal data for specific purposes (e.g., marketing communications)
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under the Terms and Conditions (e.g., account management, transaction processing)
• Legal Obligation: Processing is required to comply with Philippine laws and regulations (e.g., KYC/AML requirements, tax reporting)
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms

5 Data Sharing & Disclosure

jiliph6 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients in limited circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating the Platform, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank) to process deposits and withdrawals
• Identity verification services to conduct KYC checks
• Game providers to deliver casino games and track gameplay
• Cloud hosting providers to store data securely
• Customer support platforms to manage player inquiries
• Marketing and analytics services (only with your consent)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requests
• Investigate and prevent fraud, money laundering, or other illegal activities
• Protect the rights, property, or safety of jiliph6, our users, or the public
• Enforce our Terms and Conditions or other policies

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such change via email or a prominent notice on the Platform.

5.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent for us to do so.

6 Data Security Measures

jiliph6 takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All sensitive data (including passwords and financial information) is encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest
• Access Controls: Strict access controls ensure that only authorized personnel can access personal data on a need-to-know basis
• Secure Servers: Data is stored on secure servers located in facilities with physical security measures, including 24/7 monitoring, access logs, and environmental controls
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks
• Employee Training: All jiliph6 employees with access to personal data receive training on data protection and security best practices
• Incident Response: We maintain an incident response plan to quickly detect, respond to, and mitigate any data breaches

7 Cookies & Tracking Technologies

jiliph6 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly (e.g., session management, security features). These cannot be disabled.
• Performance Cookies: Collect anonymous data about how you use the Platform to help us improve performance and user experience
• Functional Cookies: Remember your preferences and settings to provide a personalized experience
• Marketing Cookies: Track your activity across websites to deliver targeted advertising (only used with your consent)

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the Platform. To learn more about managing cookies, visit your browser's help section.

8 Data Retention

jiliph6 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Our retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: Retained for the duration of your active account and for a period of five (5) years after account closure, as required by Philippine gaming and financial regulations
• Transaction Records: Retained for seven (7) years to comply with tax and financial reporting requirements
• KYC Documents: Retained for five (5) years after account closure to comply with AML regulations
• Marketing Data: Retained until you withdraw consent or for three (3) years of inactivity, whichever comes first
• Technical Logs: Retained for ninety (90) days for security and troubleshooting purposes

After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.

9 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal retention requirements
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, including marketing
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another service provider
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days.

10 Third-Party Services

The jiliph6 Platform may contain links to third-party websites, services, or applications that are not operated or controlled by jiliph6. This Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices of such third parties.

We encourage you to review the privacy policies of any third-party services before providing them with your personal information. jiliph6 is not liable for any data collected, used, or disclosed by third-party services.

11 Children's Privacy

The jiliph6 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information and terminate the associated account.

If you believe that a minor has provided personal information to jiliph6, please contact us immediately at [email protected] so that we can take appropriate action.

12 Changes to This Privacy Policy

jiliph6 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated effective date at the top of the Policy.

Where changes are material, we will make reasonable efforts to notify you via email or through a prominent notice on the Platform. Your continued use of the jiliph6 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiliph6 handles your personal information, please contact us through the following channels:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the jiliph6 Platform
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours

For formal complaints or concerns about how your personal data is being handled, you may also contact the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Email: [email protected]